Shipping

Shipping rates:

 

Royal Mail - Tracked 24 aims to deliver the next working day.

Royal Mail - Tracked 48 aims to deliver in 2 working days.

We offer free UK shipping on orders over £40!

 

Delivery times can significantly impact customer satisfaction and overall shopping experience. It is important to note that while merchants strive to provide accurate delivery estimates, various external factors can influence these timelines.

One of the primary factors affecting delivery times is the performance of the delivery company. In certain circumstances, delays may occur that are beyond the control of the merchant. Such delays can arise from a variety of reasons, including but not limited to, adverse weather conditions, logistical challenges, or increased demand during peak seasons.

As a standard practice, merchants typically provide an estimated delivery timeframe based on the information available at the time of purchase. However, it is essential for customers to remain aware that these estimates are not guarantees. For instance, while many deliveries are completed within a specified period, there may be instances where items do not arrive as expected.

In the event that items are not received within 10 working days after the expected delivery date, it is advisable for customers to reach out to the merchant. This proactive approach allows for the identification of potential issues and facilitates the resolution of any delivery-related concerns. Communication is key in these situations, as it enables both parties to address any discrepancies and ensures that the customer remains informed throughout the process.

In conclusion, while merchants aim to provide reliable delivery services, it is important for customers to understand that certain factors may lead to variations in delivery times. By maintaining open lines of communication and promptly addressing any concerns, both merchants and customers can work together to enhance the overall shopping experience.

 

International delivery’s:

We have currently removed the international shipping for Australia and Canada since switching shipping providers, We will get it back up and running ASAP.

If you are looking to purchase and are outside of these zones please let us know!

Processing times:

We aim to dispatch any order within 3 business days but this can of course vary due to the size order.

We try our best to get your order to you as soon as possible!